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Perception gap

Tuesday, November 3rd, 2009

CDW Government polled 1,000 college students, instructors and IT staff for their report 2009 21st-Century Campus Report: Defining the Vision. Some key findings:

  • 81% of college students use technology every day to prepare for class.
  • 74% of faculty say they incorporate technology into almost every class, but only 45% of students say technology is fully integrated into their curriculum.
  • 52% of students report using social networking sites for educational purposes while 14% of faculty say they use social networking site for educational purposes.
  • 67% of faculty say they are satisfied with their technology professional development, but 45% of students rate faculty lack of tech knowledge as the biggest obstacle to classroom technology integration.
  • 32% of students and 22% of faculty strongly agree that their college/university is preparing students to successfully use technology when they enter the workforce.

    Media Arts makes its mark

    Monday, June 29th, 2009

    A new breed of students challenge professors, technology and conventional ways of teaching


    Rick Hughes has sacrificed his golf game and many hours of sleep to keep up with technology—and his students. He grumbles, but a lower handicap and more sack time could never compete with the adrenaline rush he gets from the pursuit.

    Hughes chairs UM’s fledgling undergraduate Media Arts program, which has grown to 93 majors since its inception two years ago. The program turns away more students than it accepts.

    Graduate student Amber Bushnell and Professor Rick Hughes experiment with real-time artistic collaboration with Julia Lindquist, a UM student currently in Japan.

    Graduate student Amber Bushnell and Professor Rick Hughes experiment with real-time artistic collaboration with Julia Lindquist, a UM student currently in Japan.

    Hughes is an administrator, a mentor, and always an active partner with students in a collaborative learning process. In May, he and graduate student Amber Bushnell experimented with long-distance, peer-to-peer artistic collaboration. From an office in McGill Hall, Amber connected to UM students in New Zealand and Japan. Across oceans, using Apple’s iChat on a Mac and a high-speed network connection, the students worked together to create art on a shared digital canvas. They did it in real time using voice and video communication.

    Hughes wants to engage other universities in similar peer-to-peer collaboration with his students, but he struggles to find faculty and administrators at other campuses willing to give it a try.

    “This idea takes advantage of technology everybody already has,” Hughes says. “Everybody seems to be waiting for the next big thing, but we’re missing an opportunity to take advantage of technology that already exists. It doesn’t take a lot of money. It doesn’t take brilliant people. It just takes people willing to do it.”

    It doesn’t take much to convince Amber of the benefits of collaboration. She has produced interactive art installations where viewers become participants in her art. The results always amaze her. Her graduate theses will focus on collaborative art, but on a global scale.

    “We tested the technology with UM students in New Zealand and Japan and it worked great,” she says. “But the distance part isn’t what I’m interested in. It’s collaborating with people from different cultures artistically—using technology to bring cultural ideas together. When you have different mindsets, you learn so much from the other people you’re working with.”

    Different mindsets

    Hughes, age undisclosed, is driven to keep up with technology in part because of his daily interaction with digital natives—students who have no recollection of a world without the World Wide Web.

    Charles Raffety is innately comfortable with technology. Heading into his senior year, Charles will be among the first to earn an undergraduate degree in Media Arts from UM.

    “I came here as a Fine Arts major and discovered a whole new thing—the integration of art and technology,” he says. “I jumped right on the bandwagon.”

    Charles grew up in Dillon where he had access to a computer lab at his elementary school. He didn’t have a computer at home until eighth grade, and his home Internet connection crawled, but he says, “I was excited enough to have patience with it.

    “I had a sense that it was cool, but changing all the time,” he recalls of his online experiences. “Every year it got better. Faster.”

    Charles admits that he has advantages over faculty who are a generation or two ahead of him.

    “For those of us raised in this environment, it’s easier to assimilate to the Internet culture,” he says. “It’s not impossible for faculty, but I see a hesitancy to try new technologies. I think people get overwhelmed and they let that get to them before they sit down and try things.”

    Amber, who teaches Media Arts classes to students of all ages, says her older students are definitely more reluctant to explore new technologies.

    “For younger students,” she says, “things are automatic. Built-in. Second-nature. Older students do great in class, but early on they’re overwhelmed. I see resistance. They’re inhibited. I tell them to ‘just play around’ and that changes their mindset.”

    Amber and Charles represent a wave of college students who will expect something different—something better—from their college education. They will increasingly reject one-way lectures from a podium in favor of cooperative learning that taps into the power of communities and collective intelligence.

    “Collaborative learning is a much richer experience,” Charles says. “Learning to work with others and share viewpoints is important. You’re pushing the boundaries of your comfort zone, and you’re creating more advanced work.”

    “Participation is what’s been missing,” Hughes says. “It’s what we’ve been trying to get to. There are so many opportunities to do truly impressive things with technology we already have.”

    Media Arts in the Missoulian

    Media Arts students Amber Bushnell, Charles Raffety and Lou Ghaddar were featured in a May 15 Missoulian article about an interactive holographic art installation they created.

    Guidelines drafted for external web systems

    Thursday, June 25th, 2009

    Guidelines for appropriate use of external web systems like Facebook, MySpace and Twitter have just been drafted to help UM departments and student organizations use the tools responsibly.

    The guidelines acknowledge the challenge of writing policy for an ever-expanding and changing set of non-University web systems. In response, the guidelines focus on constraints imposed by FERPA and other privacy laws and policies related to a student’s educational record; HIPAA and Montana health information privacy laws; federal and state archival and retrieval requirements for official electronic communication; and state laws regarding personnel evaluations.

    The draft guidelines are available on the web at:
    www.umt.edu/it/policies/externalwebsystems.aspx.

    All the king’s horses

    Friday, June 5th, 2009

    Keith Lynip in UM’s Extended Learning Services is contemplating our next learning management system. His blog post Synthesis lays out a vision for an integrated approach to academic technology. He foolishly asked for my perspective.

    As Ramon the penguin said in Happy Feet:  ”Big guy. Let me tell something to you. Come close. Don’t be afraid. You want answers?”

    Keith laments that the University is “far better at analysis-separation, deconstruction-than synthesis.”

    Yes, we excel at separating ourselves from one another-sector-by-sector-school-by-school-department-by-department-website-by-website. We can blame limited resources, organizational culture or bad management, but why blame ourselves. Google has separated and deconstructed us far beyond our mortal powers.

    Information-including our information-has been smashed into a bazillion pieces and wrested from our control. It’s a done deal. Our best hope now is to figure out if the University can be relevant in putting the pieces back together.

    Humpty-DumptyOut of chaos comes order, but the emerging order is quite different. If we don’t start thinking differently, we’ll be like all the king’s horses and all the king’s men, who couldn’t put Humpty together again. Except that in the digital age, Humpty is capable of putting himself back together and we become obsolete if we don’t adapt. Don’t believe me? Google “death of newspapers”.

    In “Everything is Miscellaneous: The Power of the New Digital Disorder,” author David Weinberger says that “miscellaneous order is changing how we think the world itself is organized and-perhaps more important-who we think has the authority to tell us so.”

    He points out that before the digital age, physical limitations on how we organized information limited our vision, and gave the people who controlled the organization of information more power than those who created the information.

    Then along came all the “bliggity blogs and the facey spaces and the tweety pages,” not to mention the social tagging, the RSS feeds and the data mash-ups.

    If all that boggles your mind, here’s a simple guide for the new age:

    It’s all about me.

    If you want synthesis, don’t synthesize around academics or any other organizational aspect of the institution. Synthesize around ME. My life. My WHOLE life. My academic life. My social life. My love life. My health. My job. My finances. My responsibilities. My causes. My passions.

    You (any department, administrator, faculty or staff) don’t care about me (any student) as much as you care about yourself. That’s just how humans and human-made institutions work. But I’m in control now. I’m calling the shots and I have to tell something to you.

    Our bliggity blogs and our facey spaces and our tweety pages are thriving because they operate in a world that revolves around me.

    We-the University-haven’t figured out how to function in that world yet.

    When we do, the technology will be ready.

    Systems outages report

    Tuesday, June 2nd, 2009

    New to the IT website:  systems outages report.

    And the Hugi goes to . . .

    Wednesday, May 6th, 2009

    Note:  This article is included in the May issue of Bits, IT’s monthly newsletter.

    UM’s Academic Planner web application has been awarded a Hugi Excellence Award by the Northwest Academic Computing Consortium (NWACC).

    The academic planning tool, programmed by IT web developers Jon Adams and Tom Fite, provides an intuitive interface for students to plan course schedules and share them with academic advisers. The application was released in beta this spring, with students in the Davidson Honors College putting it to the test. New UM students attending orientations beginning in June will be the first to use the application in full production.

    Loey Knapp, ACIO for Technology Support Services, said the project has received support and guidance from several UM offices, including the Registrar’s Office, Enrollment Services, the Office of Student Success, Extended Learning Services and the Davidson Honors College.

    The Hugi awards are named for former University of Oregon Chief Technology Officer Joanne R. Hugi. UM’s recognition was in the category of business processes and systems.

    The foray into Facebook

    Wednesday, April 8th, 2009

    The April issue of IT’s Bits newsletter is out today. It highlights the UM English department’s experiment with Facebook to improve communication with students, and underscores potential pitfalls facing official University departments that choose to use non-UM systems like Facebook.

    The English department, in collaboration with UM legal counsel and Information Technology, drafted a Facebook best practices document to help guide other UM departments. The guide was developed prior to Facebook’s recent upgrade, so it already needs modification. Your thoughts are welcome.

    The seven year switch

    Tuesday, February 24th, 2009

    Note: This is one of three articles in the February special edition of IT’s Bits newsletter.

    UM classrooms to get high-tech makeover 

    Garry Kerr describes himself as a stone and chisel guy . . . who loves technology.

    Kerr, a UM Anthropology professor, says the nearly 1,000 students he teaches each semester benefit greatly from his ability to show details of relics using a high-tech camera and projector.

    “It makes a huge difference,” Kerr says. “It makes my job a lot easier when a student can see an article and feel it with their eyes. That will stick in their minds forever.”

    Today, only 26 of UM’s 156 general-purpose classrooms have the technology Kerr and his students desire. But that will change.

    A seven-year plan calls for installing or upgrading technology in 22 classrooms per year. That will take the percentage of high-tech classrooms from today’s 17 percent to 95-plus percent. About $200,000 a year will be spent on the installations, with an increasing amount invested each year in maintenance, equipment replacement and other support costs.

    The plan emerged from the Academic IT Advisory Committee and was championed by Provost Royce Engstrom and Registrar David Micus.

    “For the first time, we have alignment between the Provost, the Registrar and Information Technology on classroom technology,” says Loey Knapp, assistant CIO for Technology Support Services. “It took the sponsorship of the Provost and the Registrar to make it happen.”

    It also took some help from Administration & Finance, who worked out the funding model for the project. Multiple sources of funding contribute to the $475,000 annual investment according to Rosi Keller, Associate Vice President for A&F. Keller says no current services are impacted by the commitment to classroom technology.An oversight committee will determine priorities for classroom upgrades and approve the standard equipment that will go into the rooms.

    Randy Gottfried, manager of IT’s Presentation Technology Services, says that standardization will allow for discounts on equipment, make maintenance and support affordable, and end-user training much easier.

    “There will be some leeway on add-ons and upgrades as long as they’re compatible with the standard package,” Gottfried says. “But the big thing is, there will be consistency for a professor using different classrooms to teach.”

    “Students expect it,” Kerr says of technology in the classroom. “It’s worth its weight in gold. I think this is one of the best investments this campus has ever decided to make.”

    CAS for celebration

    Monday, December 22nd, 2008

    On Dec. 29th, Blackboard will join the suite of UM web systems that are “CASified.”

    CAS-Central Authentication Service-is the front door to a growing number of secure UM web services, including OneStop, the Mansfield Library system, iTunes U and now Blackboard. Your NetID and password unlocks that front door and gives you access to all of the systems inside.

    The single point of entry, or “single sign-on,” provided by CAS allows users to move among the web systems without having to re-authenticate. CAS also notifies users when their password is about to expire, and eliminates the problem of getting passwords out of sync (one NetID with more than one password).

    Blogs rolling along

    Friday, May 30th, 2008

    The latest edition to UM’s blogoshere is getting some good traffic.

    Cycle the Rockies is a blog following the journey of nine students, two instructors and two documentary film-makers who are biking from Billings to Whitefish while exploring energy issues in Montana. The Billings Gazette did a story on the adventure earlier this week.