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Social Media- Connections via the Net

In the last six months of 2007 I became part of a group of Social Media gurus. While at times I am not exactly certain what Social Media encompasses, I find being part of this group very interesting and informative to many aspects of my professional and personal life. Social Media, to me, means being part of a group of individuals who use various applications on the Internet for sharing, collaboration, discussions, and friendships.

I had been on FaceBook and MySpace for some time, but it wasn’t until I started Twittering in July that my Social Media group took shape. Twitter is a website where all you do is post “What are you doing?”. At first I did not think much good could come out of simply posting to the ether my travels, daily tasks, and other ramblings. These posts can be interesting to friends at times, but do little to expand one’s network. The true jewel of Twitter is the connections made. Once I realized this I quickly expanded my network to follow (a Twitter term for adding people to one’s network) to a very diverse group. My group includes a NBC cameraman from Washington DC, a college webmaster from Ohio, new technology designers from several countries, and friends from the UM campus, some of whom I know only by our connection on Twitter.

The key component to these connections is sharing! By posting what we are working on, our projects, interests, and our stumbling blocks we find others whom are willing to offer suggestions to solve or improve our work. In a time when it is impossible to keep up with all the new technology on and off the net, this group shares it’s findings and ideas to all. Feedback is given in a positive manner, new technologies are tested and reviewed, and friendships are formed.

My Twitter connections have lead me to websites for on-line video streaming, provided me with podcasts on multimedia applications, shared in conferences and training, and been a listening board when I needed to rant about a challenging situation.

Twitter has been an great asset to me. I have been exposed to many ideas and applications I would not have found alone. The power of being connected to a group of individuals who constantly share and collaborate via the web is an unlimited resource which grows daily.

Twitter is not the only site which I have used to expand my Social Media Network. LinkedIn is another useful site for connection with professionals and colleagues. The contrast between Twitter and LinkedIn is the connection process. While Twitter seeks to expand one’s network by new connections, LinkedIn focuses on one’s existing contacts. LinkedIn asks that you know the person before adding them to your network. While this seems limiting at first, I have found it useful in connecting to individuals from my past. Former coworkers and college classmates have been found and connected with via LinkedIn, many of whom I have not communicated with in several years. By reconnecting with this group I have rekindled friendships, while gaining information on their work and interests. Another valuable tool for expanding my knowledge in many areas.

Other interesting finds in this realm include Utterz and Seesmic, which take communication from text to audio and video feeds from either a cell phone or computer.

I look forward to 2008 as I know these connections will grow, new contacts will be made, and new technologies will be added for communication. I ask of all to join in, share your ideas, seek new solutions, and expand your network.

As we say on Twitter… tweat ya later, and Happy New Year!

It’s not about technology

The gap between college students and those who teach, administer and serve them is deep and wide when it comes to technology. That disconnect was discussed extensively last year during two days of web strategic planning at UM.  It seems critical that we reconcile the discomfort with technology among us aging Baby Boomers with the growing and changing expectations of the Net Generation. But how do we do that?

Educating the Net GenerationEducause has an e-book available on its site called Educating the Net Generation that might be worth a read. You can download the entire 264-page book in PDF format, or you can read it chapter-by-chapter in PDF or HTML format.

J. James Wagner, assistant provost for enrollment management and university registrar at The Pennsylvania State University contributed a chapter titled “Support Services for the Net Generation.”  In a section subtitled “It’s not about technology” Wagner says more or less what the UM web strategic planning group attempted to articulate: that campus leaders (all of us) need to do a better job of aligning our investment in technology with broad strategic goals of the University.

Here’s what Wagner had to say:

“The Net Generation cares about the activity technology enables, not the technol­ogy, per se. The use of technology to improve student services will be critical to the academy. Yet, it’s not about technology. Technology is a tool—it represents the means, not the desired outcome. Students will use technology; in fact, they will expect services delivered through technology. But before focusing on technology, student service professionals must articulate a clear and unambiguous vision that provides the framework for the technology. IT staff are important contributors to the desired outcome and must be part of the process; however, the leadership for improved student services should not be expected to come from within the technology ranks. Rather, it must come from those charged with advising and registering students, administering student aid, admitting students, collecting tuition and fees, and so on.”