News - The University of Montana

Banner will go down on Monday August 3, from 5:00 p.m. until midnight. This includes ADMN, CyberBear, REPORT, TEST7, HCADMIN, HCTST7, FINDW, UMDW, AUADMN, and AUTST7. CyberBear will go down about 4:45 p.m.

In addition, the anonymous FTP server (ftp.umt.edu) will go down for maintenance on Monday, August 3, 5:00 p.m. However, downtime will be minimal – lasting under 1 hour.

Thank you for cooperation.

To UM faculty and staff:

We are once again facing the problem of insufficient free space in the Exchange environment faculty/staff areas.  Currently in our Exchange environment there is a retention period of 30 days on permanently deleted items. This is adding to our space issues. In order to address the problem to avoid further email service issues, we ask for your help. Users may archive items to remove them from the server and we are asking everyone to delete and purge deleted items. This is a two step process. Simply deleting items will not clear up server space, but deleted items must also be purged in order for the space to be reclaimed.

To delete items in Outlook

1. Clear your Sent Items of unwanted messages by either archiving or deleting them.

2. Empty your Junk Email (right click on the Junk Mail folder, select ‘Empty Junk Email Folder’). Since this permanently deletes junk email, you must purge deleted items from this folder. Follow the purge steps below.

3. Delete the messages in your Deleted Items (right click on the Deleted Items folder, select ‘Empty Deleted Items Folder’). Follow the purge steps below.

To purge deleted items in Outlook

MOST IMPORTANT!  You must follow these steps to purge your deleted items. Unless you purge the deleted items, server space remains unavailable.

1. Click on the folder you want to purge (deleted items, junk email, sent items).

2. Click on Tools on the Menu Bar and select Recover Deleted Items.

3. To select all, click on the first icon on the toolbar. Click on the last icon (‘X’) to purge all deleted items. (Note: In Outlook 2003, Recover Deleted Items is only available in the Deleted Items folder.)

To further alleviate the current space problems, IT plans to reduce the retention time for messages retained in the Recover Deleted Items area in Outlook from 30 days to 14 days.  Resetting the retention period to 14 days should yield some immediate results. We plan to take this step very soon.

Please direct questions about this announcement to IT Central, 243-HELP (x4357).

On Friday, March 27, 2009, a major campus services outage will occur beginning at 9:00 p.m. and lasting until approximately 2:00 a.m. on Saturday morning, March 28, 2009. The outage is a result of two activities: construction in the Liberal Arts building (electrical outage in LA 004 equipment room) and the core network router upgrade in the Social Sciences building. Services may return sooner, depending on how quickly contractors and network administrators complete their work.

This outage also impacts our partner campuses including UM-Helena, MT Tech and UM-Western.

This combined event will affect the following services:
• All Banner services (ADMN, CyberBear, REPORT, TEST7, HCAADMN, HCTST7, FINDW, UMDW, AUADMN, AUTST7)
• Blackboard (online courseware program)
• Central Exchange e-mail services (MSO, GrizMail)
• DNS and DHCP services (affects connection to campus network)
• Griz Card use will be limited
• GrizPrint printing services
• Internet access to and from campus
• LISTSERV email services
• UM home page (www.umt.edu) and web sites hosted by IT
• Wireless access (on-campus and remote access to campus)

This event occurs at the beginning of UM-Missoula’s Spring Break. We anticipate that selection of this particular time may cause the least inconvenience to campus and we thank you in advance for your cooperation.