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Archive for the ‘Outages and alerts’ Category

Network issues: UPDATE 11/17/09

Tuesday, November 17th, 2009

While it appears that yesterday’s network issues have been resolved, we haven’t yet determined exactly what happened to cause the problems. Network engineers continue to investigate the possibilities. Stan Harris will provide an update at today’s Tech Partners meeting (1:30 p.m., UC 326-327).

 If you are still experiencing internet issues this morning, we’d like to know about it – contact IT Central, 243-HELP, or itcentral@umontana.edu and provide as much detail as possible. Thank you.

Network issues: 11/16

Monday, November 16th, 2009

We are currently experiencing an issue with internet network connectivity. The problem began this morning. IT network engineers are working to determine the problem and resolve it. As soon as additional information is available an update will be posted. Thank you for your patience during this time.

Possible Blacklisting: 11/9/09

Monday, November 9th, 2009

A student e-mail account was compromised this morning (11/9/09) and used to send out a large amount of spam. IT has taken steps to address the situation, but some blacklisting may occur. If your constituents experience e-mail bounces that you think may be a result of blacklisting, please notify IT Central (itcentral@umontana.edu or x4357) and be sure and include a copy of the bounce messages.

Exchange outage UPDATE: 11/9/09, 11:55 a.m.

Monday, November 9th, 2009

System administrators have completed Exchange maintenance on the MUMMAILVS2 server and service has returned to normal for users impacted.

 Thank you for your cooperation.

Another Exchange issue 1:15 PM 10/28/09

Wednesday, October 28th, 2009

 

We are experiencing an issue affecting Exchange email users. It is a separate issue than this morning with what appears to be the same storage set, so again it is not affecting all users, but a specific set of users. 

 

The Sys Admins are working on the issue and we will let you know when it is resolved.

Temporary Exchange issue: 10/28/09, 8:27 a.m.

Wednesday, October 28th, 2009

This morning a problem caused some Exchange email users to not be able to access their email.The problem was contained to a specific store. Not all users were affected.

Windows administrators corrected the problem. Everyone should now be able to access their Exchange email.

 If you have users who are still having problems, please contact IT Central at 243-HELP.

Current Phishing Attempts: 10/24/09

Saturday, October 24th, 2009

There are several phishing emails circulating campus right now. This is just a reminder that IT will NEVER request passwords or other personal information via email. Messages requesting such information are fraudulent.

Blackboard update: 10/22

Friday, October 23rd, 2009

At 2:48 PM local time on October 21, one of the hardware devices on which Blackboard runs failed completely. Through the use of log files, we were able to return the system to its state of 1:37 PM local time.  Any work done in the 71 minute span between these two times will have been lost. We deeply regret the inconvenience this causes you. Questions may be directed to the Blackboard support team at 243-4999.

Web development server upgrade

Thursday, October 8th, 2009

IT’s  aging central development server (http://w3dev.umt.edu) is becoming obsolete.  We are in the process of upgrading it and only want to migrate necessary sites since many of the sites are now managed by the CMS.  We would like to know if you are actively using the development server (http://w3dev.umt.edu). Please let us know within 2 weeks (by Oct. 22th) if you are using this server, and we will migrate your development site.  Otherwise your content will be archived and will no longer be accessible on the development server.

If you have any questions, please don’t hesitate to contact us.

 Thanks,

UM Web Team

webhelp@mso.umt.edu

Listserv Maintenance: 10/12, 5-5:30 p.m.

Wednesday, October 7th, 2009

System administrators will be performing maintenance on the LISTSERV email list server on Monday, October 12, 5:00 – 5:30 p.m.  During the maintenance period, the application will be totally unavailable. This means that if you are a list owner or list subscriber you will be unable to post to your list (e.g. techpart@lists.umt.edu, banner-announce@lists.umt.edu, etc.) or access the LISTSERV interface (http://lists.umt.edu) during this time. Please plan accordingly. Thank you for your cooperation.