While it appears that yesterday’s network issues have been resolved, we haven’t yet determined exactly what happened to cause the problems. Network engineers continue to investigate the possibilities. Stan Harris will provide an update at today’s Tech Partners meeting (1:30 p.m., UC 326-327).
If you are still experiencing internet issues this morning, we’d like to know about it – contact IT Central, 243-HELP, or itcentral@umontana.edu and provide as much detail as possible. Thank you.
We are currently experiencing an issue with internet network connectivity. The problem began this morning. IT network engineers are working to determine the problem and resolve it. As soon as additional information is available an update will be posted. Thank you for your patience during this time.
A student e-mail account was compromised this morning (11/9/09) and used to send out a large amount of spam. IT has taken steps to address the situation, but some blacklisting may occur. If your constituents experience e-mail bounces that you think may be a result of blacklisting, please notify IT Central (itcentral@umontana.edu or x4357) and be sure and include a copy of the bounce messages.
Now that Windows 7 is available and currently being distributed to UM campus departments, many folks are beginning to upgrade to the new operating system. Based on comments and our experience thus far, Windows 7 appears to be a vast improvement over Vista.
However, if you are a Banner user or you support Banner users in your department please keep in mind that at this point in time, SunGard, Banner’s parent company, does not yet support Banner on Windows 7. As soon as SunGard announces that they support Banner running on Windows 7 computers, UM IT will begin full support as well. Please note that if you do attempt to run Banner on a computer running Windows 7, please do so at your own risk.
As soon as SunGard announces support, an announcement will be posted.
IT’s aging central development server (http://w3dev.umt.edu) is becoming obsolete. We are in the process of upgrading it and only want to migrate necessary sites since many of the sites are now managed by the CMS. We would like to know if you are actively using the development server (http://w3dev.umt.edu). Please let us know within 2 weeks (by Oct. 22th) if you are using this server, and we will migrate your development site. Otherwise your content will be archived and will no longer be accessible on the development server.
If you have any questions, please don’t hesitate to contact us.
Thanks,
UM Web Team
System administrators will be performing maintenance on the LISTSERV email list server on Monday, October 12, 5:00 – 5:30 p.m. During the maintenance period, the application will be totally unavailable. This means that if you are a list owner or list subscriber you will be unable to post to your list (e.g. techpart@lists.umt.edu, banner-announce@lists.umt.edu, etc.) or access the LISTSERV interface (http://lists.umt.edu) during this time. Please plan accordingly. Thank you for your cooperation.
This evening, Wednesday, September 23, from 9:00 – 9:15 p.m., IT windows administrators will perform necessary maintenance on one of the Exchange servers (mummail1). MSO email service (mso.umt.edu) for those users whose mailboxes are on this server will be unavailable during this brief period of time. GrizMail will not be impacted.
We apologize for any inconvenience this activity may cause. Thank you in advance for your cooperation.
Banner will be unavailable the weekend of September 26-27. IT will move Banner (and associated databases) to new, more robust hardware. This means that access the the following databases will be unavailable beginning Friday, September 25, 5:00 p.m. until Monday, September 28, 8:00 a.m: ADMN, CyberBear, REPORT, HCADMN, and Helena’s Course Choice.
The databases that will be up as usual are: FINDW, UMDW, TEST7, HCTST7, SPTEST, AUADMN and AUTST7.
In addition, many of the portlets in OneStop (http://onestop.umt.edu) feed from Banner tables. The following services in OneStop will also be unavailable during this downtime: NetID lookup, Academic Planner (will rely on its last cache so may be out of date), Academic tab (library portlet is the only portlet that will work), OneStop messages, ITunesU, and the OneStop calendar (if a user adds courses to the calendar, OneStop will not return course information).
Thank you in advance for your cooperation during this major downtime.
Tomorrow, Wednesday September 23, 2009, there will be a few separate outages in the UM network that will affect network services beginning at 5:10 a.m. and ending by 5:40 a.m. During this time, most network services will be affected including access to some server services, internet access, and remote access. This will affect all locations at UM including the dorm network in Missoula.
The reason for this outage is to replace defective hardware that has caused multiple network outages over the past month, and also possible issues with our wireless network, which we informed you about last Friday. Software is also being upgraded at this time to lessen the need for additional outages at a later time.
Thank you in advance for your cooperation. Questions may be directed to IT Central, 243-HELP (4357).
PROGRESS: On Wednesday, due to a fire in the tunnel between the Heating Plant and Adam’s Center, data service to the Adam’s Center, Campus Rec., and the Grizzly Stadium was lost. Service was restored on Thurs. morning at approx. 8:30 a.m. Building controls were restored on Thurs. approx. 4:30 p.m. At this point all data services to these three buildings have been restored on a temporary basis until WeConnect (an outside contractor) can receive the material to install a permanent splice.
Telephone services to the Pool & Art Annex has been fully restored as of Thurs. at approx. 4:30 p.m. No further telephone outage is expected for this building.
PLAN: We will plan to have a scheduled data service outage for Adam’s Center, Campus Rec., and the Grizzly Stadium as soon as WeConnect is ready to install the permanent splice in the tunnel. This data service outage will be coordinated so as not to interrupt any event that may be going on in these three buildings (like the football game!). Most likely, this data service outage will take place after hours. We will make every effort to keep the outage time to the shortest time possible.
As soon as a time frame for the outage is established an announcement will be posted.
