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Archive for November, 2009

Exchange error problem 11/18 10:13 AM

Wednesday, November 18th, 2009

This morning’s brief issue with the Exchange Server has been resolved.

 If you are still experiencing problems connecting to the exchange server please contact IT Central at 243-HELP

Thank you for your patience

Error message 11/18

Wednesday, November 18th, 2009

We are currently experiencing error messages with the Exchange Server. There will be a brief outage in approximately 10 minutes for about 10 minutes. Some users may experience a brief outage at that time.

We will update you as soon as we can.

Network issues: UPDATE 11/17/09

Tuesday, November 17th, 2009

While it appears that yesterday’s network issues have been resolved, we haven’t yet determined exactly what happened to cause the problems. Network engineers continue to investigate the possibilities. Stan Harris will provide an update at today’s Tech Partners meeting (1:30 p.m., UC 326-327).

 If you are still experiencing internet issues this morning, we’d like to know about it – contact IT Central, 243-HELP, or itcentral@umontana.edu and provide as much detail as possible. Thank you.

Network issues: 11/16

Monday, November 16th, 2009

We are currently experiencing an issue with internet network connectivity. The problem began this morning. IT network engineers are working to determine the problem and resolve it. As soon as additional information is available an update will be posted. Thank you for your patience during this time.

Possible Blacklisting: 11/9/09

Monday, November 9th, 2009

A student e-mail account was compromised this morning (11/9/09) and used to send out a large amount of spam. IT has taken steps to address the situation, but some blacklisting may occur. If your constituents experience e-mail bounces that you think may be a result of blacklisting, please notify IT Central (itcentral@umontana.edu or x4357) and be sure and include a copy of the bounce messages.

Banner and Windows 7

Monday, November 9th, 2009

Now that Windows 7 is available and currently being distributed to UM campus departments, many folks are beginning to upgrade to the new operating system. Based on comments and our experience thus far, Windows 7 appears to be a vast improvement over Vista.

However, if you are a Banner user or you support Banner users in your department please keep in mind that at this point in time, SunGard, Banner’s parent company, does not yet support Banner on Windows 7. As soon as SunGard announces that they support Banner running on Windows 7 computers, UM IT will begin full support as well. Please note that if you do attempt to run Banner on a computer running Windows 7, please do so at your own risk.

As soon as SunGard announces support, an announcement will be posted.

Exchange outage UPDATE: 11/9/09, 11:55 a.m.

Monday, November 9th, 2009

System administrators have completed Exchange maintenance on the MUMMAILVS2 server and service has returned to normal for users impacted.

 Thank you for your cooperation.

Brief exchange outage: 11/9/09, 11:15 a.m.

Monday, November 9th, 2009

This morning at approximately 11:20, the Microsoft Exchange System Administrators will briefly take one of the virtual servers – MUMMAILVS2 – down for approximately 5 – 10 minutes for maintenance. 

If you have users who experience problems after this has taken place or if you have any questions, please call IT Central at 4357.

Exchange maintenance: 11/03/09, 9-9:15 p.m.

Tuesday, November 3rd, 2009

System administrators will perform necessary maintenance on one of the Exchange email virtual stores (vs2) this evening from 9:00 p.m. until 9:15 p.m. Only those users whose accounts are located on virtual storage #2 will be affected (unable to send/receive mail).

Thank you in advance for your cooperation.