This evening, Wednesday, September 23, from 9:00 – 9:15 p.m., IT windows administrators will perform necessary maintenance on one of the Exchange servers (mummail1). MSO email service (mso.umt.edu) for those users whose mailboxes are on this server will be unavailable during this brief period of time. GrizMail will not be impacted.
We apologize for any inconvenience this activity may cause. Thank you in advance for your cooperation.
Banner will be unavailable the weekend of September 26-27. IT will move Banner (and associated databases) to new, more robust hardware. This means that access the the following databases will be unavailable beginning Friday, September 25, 5:00 p.m. until Monday, September 28, 8:00 a.m: ADMN, CyberBear, REPORT, HCADMN, and Helena’s Course Choice.
The databases that will be up as usual are: FINDW, UMDW, TEST7, HCTST7, SPTEST, AUADMN and AUTST7.
In addition, many of the portlets in OneStop (http://onestop.umt.edu) feed from Banner tables. The following services in OneStop will also be unavailable during this downtime: NetID lookup, Academic Planner (will rely on its last cache so may be out of date), Academic tab (library portlet is the only portlet that will work), OneStop messages, ITunesU, and the OneStop calendar (if a user adds courses to the calendar, OneStop will not return course information).
Thank you in advance for your cooperation during this major downtime.
Tomorrow, Wednesday September 23, 2009, there will be a few separate outages in the UM network that will affect network services beginning at 5:10 a.m. and ending by 5:40 a.m. During this time, most network services will be affected including access to some server services, internet access, and remote access. This will affect all locations at UM including the dorm network in Missoula.
The reason for this outage is to replace defective hardware that has caused multiple network outages over the past month, and also possible issues with our wireless network, which we informed you about last Friday. Software is also being upgraded at this time to lessen the need for additional outages at a later time.
Thank you in advance for your cooperation. Questions may be directed to IT Central, 243-HELP (4357).
Recently the campus has been experiencing issues with campus wireless (i.e. users are getting bumped off, users are unable to login). IT network engineers have been working with Cisco technicians to resolve the issue and new hardware has been ordered to replace parts that may be causing the problem. This hardware should be delivered and then installed early next week. We aren’t positive that the new hardware will solve the issue, but this is the initial recommendation.
We will keep you posted on the matter. For those of you who have been impacted, we apologize for the inconvenience.
PROGRESS: On Wednesday, due to a fire in the tunnel between the Heating Plant and Adam’s Center, data service to the Adam’s Center, Campus Rec., and the Grizzly Stadium was lost. Service was restored on Thurs. morning at approx. 8:30 a.m. Building controls were restored on Thurs. approx. 4:30 p.m. At this point all data services to these three buildings have been restored on a temporary basis until WeConnect (an outside contractor) can receive the material to install a permanent splice.
Telephone services to the Pool & Art Annex has been fully restored as of Thurs. at approx. 4:30 p.m. No further telephone outage is expected for this building.
PLAN: We will plan to have a scheduled data service outage for Adam’s Center, Campus Rec., and the Grizzly Stadium as soon as WeConnect is ready to install the permanent splice in the tunnel. This data service outage will be coordinated so as not to interrupt any event that may be going on in these three buildings (like the football game!). Most likely, this data service outage will take place after hours. We will make every effort to keep the outage time to the shortest time possible.
As soon as a time frame for the outage is established an announcement will be posted.
Service has been restored in the Adams Center and Campus Rec. The Grizzly Stadium was also without network connectivity yesterday due to the fire, and service was restored earlier this morning.
Phone service in the Grizzly Pool and Art Annex is still unavailable. Staff are working on resolving this problem which may or may not be associated with yesterday’s tunnel fire. Resolving the issue may take until tomorrow.
Check back for updates. Thank you.
We are currently experiencing network issues on the northeast end of campus (near the Adams Center) due to an accidental fire in the tunnels. The IT Network group is working on the issue and we will provide more details as they become available.
NetIDs for students who have not paid or finalized for Fall Semester by Tuesday, September 22, 2009 will be deactivated on Thursday, September 24, 2009.
This means that access to all NetID-based services, including GrizMail, Blackboard, OneStop, IT & MLL labs (as well as other campus labs), campus wireless and library remote resources, will no longer be available.
What can you do?
Additional details are available on the IT website. Specific questions may be directed to IT Central, which is located in Social Science 120. You may reach us by phone at 243-HELP (4357) or e-mail at ITCentral@umontana.edu.
Late yesterday and early this morning campus experienced interruptions of central IT services that login through the University’s central directory (NetID). These service interruptions affected access to Blackboard, OneStop, iTunes, external VPN and library remote services. IT personnel worked on the issue throughout the night and services were restored at approximately 6:50 a.m. this morning. The reason for the service interruptions has not yet been identified, but once it has been identified, we will provide an update.
We regret the inconvenience these interruptions caused. Please feel free to contact IT Central, 243-HELP (4357) of you have questions about this particular service issue.
There will be a number of short network outages on Thursday September 10, 2009 beginning at 5:50 am and continuing through 6:20 am. The outages will be in the following order:
From 5:50 am to 6:00 am:
1. All buildings south of Oval network outage for approximately 6 minutes (except dorms)
From 6:00 am to 6:20 am:
2. Exchange email system on the main campus will be taken off line. (to prevent damage to mail system)
3. All buildings north of Oval network outage for approximately 6 minutes (except dorms).
4. LA Basement Server Room (all servers and services will be unavailable during this time) approximately 6 minutes.)
5. Exchange email system will be brought back up online (should be available again by 6:20 am).
