System administrators continue working on the blacklist issues created by last weekend’s compromised email account incident. They blocked the account from sending further messages and are contacting the email service providers to delist us (@umt.edu). This process may take some time. We regret this situation and thank you for your patience. Check back for further updates.
Archive for April, 2008
Compromised account – UPDATE 4-30-08
Wednesday, April 30th, 2008Compromised email account
Tuesday, April 29th, 2008An email account was compromised last weekend and then used to distribute large amounts of spam. As a result, UM email (@umt.edu) has been blacklisted by an unknown number of spam filters. IT administrators are in the process of confirming that the compromised account has been secured. Once this is verified, they will work on removing UM mail servers from the black lists. Further updates will be posted as soon as they are available. Thank you.
Exchange email interruptions
Tuesday, April 29th, 2008This morning IT system administrators continue to address issues from the recent Exchange email service outage. Intermittent service breaks may occur during this time. Thank you for your cooperation.
Microsoft Office 2007 resources
Thursday, April 24th, 2008Microsoft Office 2007 is the latest version of the Microsoft Office system. Are you thinking about making the transition to this new version, or have you made the transition and need assistance? Numerous resources are available to assist you with the Office 2007 programs (Access, Excel, Outlook, PowerPoint, Publisher, and Word).
IT employment opportunities
Monday, April 21st, 2008There are currently three full-time positions open in Information Technology: Computer Systems Analyst I (2 positions in IT-Enterprise Information Systems), and Computer Systems Analyst II (IT-Web Technology Services).
Email: outages complete 4/21-1:25pm
Monday, April 21st, 2008The planned Exchange email intermittent outages for today are now complete. All mail delivery has resumed and is current. Thank you for your cooperation.
Email: intermittent outages 4/21-11:50am
Monday, April 21st, 2008Beginning at 12:00noon today there will be a series of Exchange email intermittent outages as administrators address issues from last week’s service outage. These will be “rolling” outages and will not impact all users at one. Thank you.
Email UPDATE – 4/21/08-9:25am
Monday, April 21st, 2008System administrators have cleared the IMAP/POP issue and user connectivity should appear normal. Administrators will continue to address issues from last week’s service outage. Intermittent service breaks may occur over the next 24-48 hour period. Thank you for your cooperation.
Email Issues – STATUS 4/18/08-3:45pm
Friday, April 18th, 2008The one remaining email service issue is the inability for users with IMAP or POP3 to access their mail. Please continue to direct those users to the OWA web interface until the issue is resolved (messaging.umt.edu). We continue to work with Dell and Microsoft on this and should have additional information to report early next week. Regarding mail delivery, all queues are now cleared, so all external email should have been received – and mail is flowing normally. Thank you again, for your patience during this time.
Email Issues – STATUS 4/18/08-11:55am
Friday, April 18th, 2008The status of the inability to access campus email via IMAP or POP3 remains the same and IT system administrators continue to work on the issue. Please check back for updates. Thank you.
